If you receive a telephone call from a representive of Microsoft saying you have a problem with your computer then this is SCAM.
They will explain that the problem is corrupting your hard drive and motherboard.
They will ask you to hold down the CTRL key and PRESS the R KEY.
This will popup the RUN window.
They will then ask you to type something like “eventvrw”.
The end result will be you paying them £75 and believe it or not people are paying this to the scammers.
- Firstly Microsoft do not call you if you have a problem
- Secondly and this is the fun part – ask them to confirm what version of Microsoft you are using – they can’t as they do not know. If they had been getting messages from your computer they would know this information.
DO NOT WORRY – If you didn’t give them access to your computer then you haven’t any problems to worry about
Don’t fall for phony phone tech support
Cybercriminals have started calling people on the telephone, claiming to be from Microsoft, and offering to help solve their computer problems. Once cybercriminals have gained a victim’s trust, they can do one or more of the following:
– Trick people into installing malicious software on their computer.
– Take control of a victim’s computer remotely and adjust settings in order to leave the computer vulnerable.
– Request credit card information so that cybercriminals can bill for the phony services.
Microsoft will not make unsolicited phone calls to help you with your computer. If you receive a phone call like this, hang up.